Emotional Tax is More Like Emotional Toll For Black Women in the Workplace

Angela Solomon • September 16, 2019

Despite talk of increased equality and respect, black women continue to endure untenable workplace conditions. Having to closet creative statement, safeguard true beliefs and keep constant watch erodes the soul; it compromises our queendom. This is nothing new for black women. ‘Emotional tax’ is the term tokened as the spirit gatekeeper for plenty of us that work in places that are unwelcoming and often times hostile. It is with our guard up that we conduct our day to day duties and are expected to do a superlative job, all while working against invisible (and often visible) forms of hostility and obstruction. 


They call it an emotional tax. I believe it's more than a 'tax'. It's a 'toll', and the effects are staggering. Black women have to endure not only racial but also gender insensitivity, which takes a tremendous toll on our physical and psychological well being. Countless articles have been written on this but the question remains: how do you, as HR professionals, hiring managers and leaders nip this in the bud? The statistics show glimmers of advancement, but no substantial change in corporate America. 


According to a study by Catalyst.org called Day-To-Day Experience of Emotional Tax, women of color are 24% more likely to be on guard because of their gender and racial bias. 89% of us aspire to be influential leaders and obtain high ranking positions. 88% of us have intellectually challenging and stimulating work. 90% of us remain loyal to their companies and stay regardless of the drama and invisibility. The point is the numbers are high with respect to the quality of our work, performance and creative abilities, but  the workplace drama takes an emotional toll, which in turn leads to intentional quitting and unintentional firings. This toll has wrecked plenty of black women's potential to move within the ranks of traditional companies, not to mention hindering companies’ ability to retain great talent.


Nope, there’s nothing new here. We remain on broken-record alley as we talk about these issues. History tells us that we serve at our best as Mamies, Maids, sexual beings for breeding purposes and men's pleasure. There hasn't been room for black women to be seen as anything else until very recently, as the result of more and more of us battling through and proving our success can't be contained or defined by others. We are succeeding in all walks of industry. But we must understand that historical context has long infiltrated traditional workplaces and spaces, often creating unsafe, toxic and stifling environments for black women. If there is one thing I can recommend, advice, even implore you to do, it’s to take a look within and make actionable changes to rid companies of biases, invisibility and pay inequity.


Black women are the most educated demographic in the United States, yet we sit on little to no boards, are often the "only ones" in c-suite roles, and the majority of us work in spaces foreign to who we are and what we stand for. Forced to grin, bear it, and act as if we don't see what's happening around us is demoralizing and ultimately takes a toll on our spirit. It forces us to question ourselves, ditch intuition and second guess our work. The toll and second-guessing forces our hand to entrepreneurship, like I myself decided 14 years ago. While this can lead to market place innovation, companies would be remiss to overlook the fact that they are letting talent go simply because they haven’t looked within, interrogated their systems, and made actionable steps to change the workplace culture. 

We are seeing a continued exodus of black women to do their own thing because of the toxic workplaces, colleague, boss experiences and working hard while making nothing or being passed over for promotions. This must stop and it would serve Corporate America to re-examine how they choose to deal with us outside of unconscious bias classes and days of understanding. 


You may say that these issues surely can’t be as bad as I’m claiming they are. Here’s a little story to make my point: just the other day, a black woman executive told me she found nail clippings on her office desk when she arrived at work Monday morning. She was forced to leave because of the bombarding of inhumane treatment. This is despicable, still happening, and below us as a society. We need to be more responsible in the hires we make (companies) and the hires that we place (recruiters) beyond the front doors. We need to be more responsible from beginning to end. Black women have proven time and time again to be a workplace force to be reckoned with. Let us not let the emotional 'toll' continue to take a 'toll'.


We are better together!


I AM someone who sees incredible potential in places most  people don't think to look. As an owner of a diversity staffing boutique, my team and I walk alongside our Clients in creating professional environments that are truly for ALL. I believe in our interconnectedness as a human race and strive every day to use my gifts to empower the workplace’s invisible and powerless. I rarely bet on certainty and always root for the underdog because, after all, those are the best stories to tell.


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By Angela Solomon October 10, 2024
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By Angela Solomon September 26, 2024
As a career coach and self-proclaimed lifelong learner, I’m always telling my clients, “If you’re not growing, you’re going stale—and let’s face it, nobody likes stale bread.” In today’s fast-changing workforce, it’s not enough to just show up anymore. Success now means adapting, learning, and constantly evolving with the world around you. The DNA of today’s working professional is in constant motion, and if you’re still running on yesterday’s playbook, you might just miss out on what’s ahead. Today’s workforce looks nothing like it did a decade ago. Tech is transforming every industry, and there’s a bigger focus on values like flexibility, inclusivity, and personal growth. People want more from their careers—they want purpose, not just a paycheck. The DNA of today’s working professional is all about adaptability, self-motivation, and being comfortable with change. So, let’s dive into how today’s professional DNA stacks up against the past: 1. Adaptability vs. Stability Today : Flexibility is everything. Whether it’s technology, business practices, or job roles, change is constant. Professionals need to be able to pivot and pick up new skills quickly. If you're not evolving, you're likely being left behind. Yesterday : Stability was the goal. You stayed in one job or industry, building deep expertise in a specific area. Specialization was the key to success, and change was something you tried to avoid. 2. Continuous Learning vs. Credential-Driven Success Today : Learning never stops. Whether it’s through online courses, certifications, or simply staying on top of industry trends, professionals are expected to keep their skills fresh. It's not just about what you learned in school—it's about what you keep learning. Yesterday : A degree, especially from a well-known school, was often enough to get you through your career. Once you had the right credentials, continuous learning wasn’t a huge focus. 3. Agility in Technology vs. Traditional Tools Today : Being tech-savvy isn’t optional. From automation to collaboration tools, technology is part of almost every job. You’ve got to be able to use these tools to stay relevant. Yesterday : Tools like spreadsheets and email were enough for most roles. Technology was there, but it wasn’t deeply integrated into non-tech jobs the way it is today. 4. Values-Driven Work vs. Hierarchical Loyalty Today : People want purpose, not just a paycheck. Employees are looking for work that aligns with their values, and companies that support things like work-life balance and mental health. It’s not just about loyalty anymore—it’s about feeling good about where you work. Yesterday : Loyalty to a company was a major factor. You worked hard, stayed loyal, and didn’t necessarily expect the company to care about your personal values. The focus was on putting in the time and doing the work. 5. Diversity & Inclusion as a Key Focus vs. Homogeneous Workplaces Today : Diversity and inclusion aren’t just nice to have—they’re essential. Today’s professionals expect their workplaces to reflect a wide range of perspectives, genders, and experiences. Everyone wants to feel seen and valued. Yesterday : Diversity wasn’t as much of a priority. Many workplaces were homogenous, and inclusion wasn’t discussed the way it is today. 6. Agile Leadership vs. Command-and-Control Management Today : Leadership is about collaboration and empathy. Today’s leaders are facilitators, mentors, and motivators. They encourage open communication and care about the people, not just the tasks. Yesterday : Leadership was more about control. It was top-down, with leaders making decisions and everyone else following orders. The focus was on managing tasks, not people. 7. Freelancing & Flexibility vs. Full-Time, Traditional Employment Today : Flexibility is the name of the game. Freelancing, contracting, and remote work are all becoming more popular as professionals look for control over their schedules and projects. Yesterday : Full-time employment with a single company was the norm. People worked their way up the corporate ladder and stuck around for the long haul. 8. Networking & Personal Branding vs. Quiet Expertise Today : Building a personal brand is important. It’s not enough to do great work—you need to make sure people know you’re doing great work. Networking on platforms like LinkedIn has become a key part of staying visible in your industry. Yesterday : You could quietly focus on your expertise. Long-term relationships and internal company networks were often enough to advance your career. 9. Emphasis on Soft Skills vs. Technical Mastery Alone Today : Emotional intelligence, communication, and collaboration are highly valued. You’ve got to be able to work well with others and adapt to different working styles. Yesterday : Technical skills were often enough to get by. Soft skills mattered, but they didn’t get the same level of attention as they do now. 10. Entrepreneurial Mindset vs. Following the Corporate Playbook Today : Whether or not you’re starting your own business, having an entrepreneurial mindset can make a difference. Professionals today take ownership of their work, innovate, and even pursue side projects. Yesterday : Following the established corporate path was expected. You worked your way up within existing structures, and entrepreneurship was considered a more niche career path. The DNA of today’s working professional is all about adaptability, purpose, and continuous growth. In contrast, yesterday’s professional valued stability, loyalty, and expertise in a more rigid structure. The modern professional thrives in a world that’s always changing, where technology and values shape careers as much as hard skills. Whether you’re freelancing, leading a team, or climbing the corporate ladder, the message is clear: if you’re not learning and evolving, you’re getting left behind. I empower the Invisible. I ignite Success. As a Black woman, small business owner, and advocate for inclusion, I’ve built my career around seeing potential where others may overlook. Through my staffing boutique and professional development/coaching service, I focus on creating real opportunities for marginalized communities, including women, LGBTQ+, neurodiverse, disabled, and veteran professionals. I root for the underdog because they have the best stories to tell—and the most untapped potential.  #CareerGrowth #AdaptabilityMatters #LifelongLearning #ProfessionalDNA #ThriveAtWork #FutureOfWork #EvolveOrFade #InclusiveWorkplace #LeadershipEvolution #TechSavvySkills
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